✺ Frequently asked questions ✺

  • We offer digital designs only. All orders are delivered as high-resolution files ready for you to print or use online. We’re happy to recommend local or online printers if needed!

  • We don’t offer printing services ourselves, but we’re happy to help if you'd like us to place a print order on your behalf,. We can do so for an additional handling fee, plus the cost of printing and delivery. Just let us know, and we’ll do our best to accommodate your needs.

  • You’ll typically receive a PDF for print, and a PNG or JPEG for digital use. If you need a specific file format you can select this on the order form when purchasing.

  • Turnaround time depends on the project type, but most standard orders are received within 2-3 working days. Custom designs may take a little longer - we’ll confirm your timeline during your consultation.

  • Yes! Small revisions are included in your order. If larger edits or new concepts are needed for custom orders, an additional fee may apply - we’ll always discuss this with you first.

  • Absolutely! While we're based in Ballymartin, Co. Down, we work with clients near and far. All communication and files can be sent digitally, no matter where you are.